Mission&Values
We UniCredit people are committed to generating value for our customers.
As a leading European bank, we are dedicated to the development of the communities in which we live, and to being a great place to work.
We aim for excellence and we consistently strive to be easy to deal with.
These commitments will allow us to create sustainable value for our shareholders.
Values
Our set of values is based on integrity as sustainability condition, which makes it possible to transform profit into value for our stakeholders.
Our values are the product of all the different banks and companies cultures that have crossed our path over the years. Although different, these cultures share a continual awareness of market developments, an unfailing commitment to the growth of added value, corporate social responsibility as well as staff development and customer relationships.
In pursuing our mission and affirming our identity we intend to continue to model our behaviour on strong and widely shared convictions.
The six Foundations of Integrity Charter such as Fairness, Transparency, Respect, Reciprocity, Freedom and Trust should inform the behaviour of UniCredit people in their dealings with all their counterparties, including institutional entities such as government authorities and public officials.
Our Customers
We want to be the Bank of Choice for our customers by putting their interest at the forefront of every company initiative.
The relationship with customers is based on strong trust and widespread service culture with the objective to build with them a common understanding based on quality, mutual trust, expertise and transparency.
Our Employees
We provide professional growth and development to our people recognizing their merit based on their professional accomplishments; we aim to be the ideal business for capable, motivated people by listening to their input and feedback.
We’re committed to our people and we treat them with dignity. We promote respect for and attention to the diversity of cultures and heritage within the Group. The principle of civil freedom: religious, political, sexual and cultural freedom must always be respected.
Our shareholders and Markets
Business must make a sustainable profit. We want our shareholders and markets to be satisfied with our results and proud of the distinctive way we achieve them.
We must place constant emphasis on leadership in term of profitability and growth; we’ll accomplish it with a distinctive entrepreneurial mind set, in a spirit of compliance and with total adherence to the principles of our Integrity charter.
Local communities
We want to be perceived as a strong innovative Group that can provide with the best global opportunities to foster the development of our local communities. We’re active corporate citizens and wherever the Group operates it promotes sustainable economic growth and social responsibility.
We accept this responsibility, aware of our geographical root heritage, playing an important role within society and the local communities we operate in.